Privacy Policy

This Privacy Policy explains how Putivo collects, uses, stores, and protects customer information. By submitting a request or using our services, you agree to the practices described below.

1. Information We Collect

Putivo collects only the information necessary to review, price, schedule, and complete your service request. This may include your name, email address, phone number, service location, item details, notes, photos, and product links you choose to provide.

2. How We Use Your Information

We use your information to:

3. How Your Information Is Stored

Your booking details are stored securely in our internal system. Access is limited to authorized Putivo personnel who need the information to process your request.

4. Photos and Product Links

Any photos or product links you provide are used solely to ensure accurate pricing and preparation. They are not shared publicly or used for marketing without your explicit permission.

5. Payment Information

Putivo does not store your credit card information. All payment processing is handled securely through our third‑party payment provider when you approve your invoice.

6. Sharing of Information

Putivo does not sell or rent your personal information. We only share information with service specialists assigned to your job, and only what is necessary to complete the work.

7. Data Retention

We retain booking and invoice records for operational, legal, and accounting purposes. You may request removal of non‑essential data such as photos or notes after your service is completed.

8. Your Rights

You may request access to the information we have about you, ask for corrections, or request deletion of certain data. Contact us at any time for assistance.

9. Updates to This Policy

Putivo may update this Privacy Policy periodically. The version in effect at the time of your booking applies to your request.